What You’ll Be Doing

Cadmus seeks an Associate to join the Market Research & Customer Insights team in the Energy Division. The Associate will be expected to design, manage, and conduct primary research on behalf of Cadmus’ energy clients. The ideal candidate will bring substantial experience designing qualitative research projects, such as cross-utility/sector or statewide efforts that examine customer experience, awareness, motivations, and preferences. You will be responsible for selecting appropriate research methodologies, developing samples, including designing to statistical confidence and precision levels, and applying weighting and quotas for phone, online or mail survey efforts. You will bring the ability to scope projects and provide technical expertise on qualitative research design; manage a wide range of market research activities such as interviews, surveys, secondary research, and focus groups;  and analyze a wide range of qualitative and quantitative data to draw conclusions and develop actionable recommendations.

The Associate should have professional experience working with Qualtrics (Cadmus’ online survey platform) in the field of energy efficiency, demand response, or energy justice topics and qualitative analysis tools such as DeDoose or NVivo. Candidates should also have exceptional critical thinking skills, be highly motivated to perform and learn, be able to work collaboratively and independently as part of a matrixed team, manage assigned tasks and projects from start to finish with minimal input from supervisors, and have exceptional written and verbal communication skills.

Who We Are

At Cadmus, we recognize that solving the world’s most challenging problems can’t be accomplished alone or with cookie-cutter solutions. That’s why we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. On the Cadmus team, you’ll collaborate with leading experts to help our clients across the globe.

Cadmus’ mission is to deploy industry-leading expertise to help our clients achieve extraordinary results that strengthen society and the natural world. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and opportunities for professional growth. We are committed to advancing diversity, fostering a culture of equity in the workplace and society, and maintaining an accessible and inclusive environment where all employees feel connected, respected, and valued.

Join Cadmus. Let’s solve the world’s most challenging problems together.

• Write complete, client-ready and high-quality research approaches for large-scale (e.g. statewide) survey efforts and other qualitative research
• Manage survey research projects including timelines, budget, scope, team and client communication
• Design high-quality data collection tools including interview guides and survey instruments to be programmed and administered through Qualtrics
• Select and apply appropriate analytic methods and solutions to address client questions
• Execute detailed quality assurance and control tasks for junior Qualtrics programmers, including sharing best practices for testing survey programming
• Review survey, interview, and utility program data to identify trends, summarize key findings, and discern relationships between program activities and program results
• Document results for clients through PowerPoint presentations, memos, and reports
• Communicate professionally through telephone and email with out-of-state colleagues and clients, in varying time zones
• Train junior staff on research best practices
• Lead internal project teams and act as the day-to-day interface between clients and the team

• At least eight years of experience conducting social science research, including interviews, surveys, focus groups, and/or literature reviews
• At least five years of experience managing or leading market research projects using Qualtrics (or other survey programming software)
• At least five years of experience designing research studies, including sampling and statistical analysis (experience with data justice or data equity a plus)
• Experience with data collection mixed methods
• Undergraduate or graduate degree in business, statistics, the social sciences, environmental studies, or a related field
• Strategic thinker with strong staff and client management skills
• Advanced Qualtrics skills, including survey customization via logic and flow, embedded data, quota management
• Strong critical thinking, data examination, and analytical skills
• Excellent written and verbal communication skills
• Proficient in MS Office applications, including Word, PowerPoint, and Excel
• Proficiency managing data sets and developing sample lists using data analysis software (e.g., SAS, SPSS, R, Python, ArcGIS, etc.)
• Some domestic travel may be required (less than 10%)

 Preferred:

• Prior consulting experience leading small teams on research projects
• Experience with choice-based survey design and management
• Demonstrated experience using qualitative coding programs such as DeDoos and NVivo
• Experience in the energy sector, specifically electric and gas utilities
• Business development (including proposal management and response) experience
• Experience with ArcGIS, PowerBI and/or conducting geospatial analysis or building dashboards

Additional Information:

Candidates must be eligible to work in the United States as a U.S Permanent Resident or U.S. Citizen.

Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.

The minimum starting salary for this position is $85,000. The actual salary may be higher and will be determined by several factors, including relevant work experience, education, skills, and market competitiveness.

We value the critical role safety and health protocols contribute to everyone’s success at Cadmus, and work together to align and comply with all federal, state, and local safety and health mandates related to COVID to ensure a safe and valuable work environment.  

Cadmus is an Equal Opportunity, Affirmative Action Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.

Learn more about Cadmus by visiting our website at:  http://www.cadmusgroup.com